Contact us

If you have questions or a customer service issue, the fastest way to reach us is to email us at viivycandles@gmail.com. Please mention your order number and the date you ordered in your email.

We do not cuurently accept orders by phone. All orders must be placed on our web site.

We are an online store and not the manufacturer of the products we sell. We cannot help find other stores that sell the products that we sell and we do not refund or replace products purchased from other stores. If you have an issue with a product that was purchased elsewhere please contact the merchant who sold you the product or the manufacturer.